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Universal Technical Services or UTS Complaint - Never, Ever, Ever get a warranty from this company - Nordic Trac Extended Warranty
Universal Technical Services or UTS Complaint

Universal Technical Services or UTS Complaint

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Never, Ever, Ever get a warranty from this company - Nordic Trac Extended Warranty


This is the worst customer service I have ever dealt with in my life, which is why I'm online searching to see who else has had these problems. I've been on hold for at least 40 minutes ever time I call and many days I get no answer. The repair person who came out to fix my machine said it's unrepairable and sent the info/pictures to UTS. Now, UTS claims they don't have them, they promised to have a manager contact me back, which never happened.

I do have the manager's number, which he hasn't answered as well. This company absolutely blows!!!!

Manager:
Greg Lindsay

Operations Manager

Universal Technical Services

435-786-5522


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Comments


nordictrackcs says: (8 years ago)
 0
Dear Customer,

My name is Jesse with NordicTrack, We use UTS for our extended warranty work. I apologize for that UTS hasn't gotten in touch with you concerning your service issue. Please email me direct and I can make this happen. you can email me at nordictrackcs@gmail.com


Thank you,
Jesse Younker
nordictrackcs@gmail.com



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